One has to make a decision when entering
into the world of online ordering: third party, owned, or both? We break down the
advantages of each option available to restaurant owners.
Advantages Of Online Ordering System
Access
to Thousands of Diners
As per the National Restaurant
Association, three out of five consumers order delivery or takeout at least
once in a week. It is a great way to have third party integration to get your restaurant
before a large number of potential customers.
Access
to Delivery Drivers
Hiring and training a delivery
driver can be a problem for certain restaurants. Third party delivery apps
eliminate the need to employ another staff member and rather send drivers to
your restaurant to make a delivery. When an order is placed, they collect the food
and deliver it to the customer, allowing restaurants to focus on providing hospitality
to dine in and takeout customers.
Advantages Of Owning Your Online Ordering
A
smoother online experience for customers
Having your own online ordering system means that your website
will provide the customer one location to their buying. From discovering your restaurant
on Google, considering what to eat, to place an order, your restaurant website
will be the destination for customers to visit, no third party apps or sites
required.
Integrates
With Your POS
Online ordering systems operate
along with POS systems, making it hassle to communicate effectively inside your
restaurant. Rather than operating multiple online ordering systems, an integrated
online ordering system is perfect for restaurants searching for a response to
the headaches that third party apps can bring. Having your own online ordering
that integrates with the system that your team is constantly working provide
you the chance to add an extra income source without disrupting in-house
operations.
Enhanced
Customer Insights
Do know that 60% of consumers
have ordered food online over the past six months? In addition to the fact that
a lot of cash and lot of data. Because your online dinners aren't in your restaurant,
it doesn't mean you don't get an opportunity to market to them and keep them coming
back again and again.
Built
In Loyalty Program
Restaurant management systems offer
a variety of tools to help restaurants attract customers and keep them coming
back. Having many advantages of online orderingsystem that is associated with your loyalty program means that you can
drive engage and highlight your rewards program while your customers scrutinize
your online menu.
No
Costly Fees
While third party integrations
are an incredible choice for restaurants striving to maximize the number of
orders, they're not ideal for your bottom line. With fees up to 35%, owning
your online ordering system can guarantee that you keep your cut and feed your dinners
with exact orders every time.
Looking
For The Best Online Ordering Solution For Your Restaurant?
Each restaurant is one of a kind
and has different needs. In case you're new to online ordering, a great way to start
is to use third party apps, while encouraging customers to order on your web page by offering discounts. Make sure your dine in customers know they can order
from your site by integrating marketing materials under check presenters or on
your menu. In case if you don't have a full time delivery employee, this would also
enable you to accept orders through your website and delivery orders through a
third party.
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