How to Choose Best Online Ordering System for Your Restaurant?

In case if you haven’t started offering online ordering, you're not alone. If you have online ordering system at your restaurant but you're actually trying to figure out some way to give your customers a superior experience without breaking the bank.

All things considered, it's time for you to get up to catch up and find the best online ordering system for your restaurant. 74% of customers order food from restaurants through sites or mobile applications, and 41% of them say that they choose a restaurant if it offers online ordering. That is the reason most of the restaurateurs are devoting more resources to customer facing technology like online ordering.

While there are many onlineordering system providers from third party delivery apps to commission free systems they're not all made similar. To find the best online ordering system for you, you'll need to ensure that it aligns with your restaurant's core requirements.

Follow the 5 simple steps for best online ordering system

Once you have identified your needs and goals, analyse these industry best practices for identifying the right online ordering partner.

1. Keep looking ahead

Your online ordering supplier should offer a diversified solution that helps you with supporting your business in the long term. Work with an organization that helps you with refining your online ordering marketing strategies and recognize openings for growth. They should give you the customer data you need to make informed decisions about your restaurant's strategy, menu, and promotions.

2. Go mobile

The modern consumer has a craving for comfort, so having mobile ordering for your restaurant is an unquestionable requirement if you need to compete. Indeed, according to Business Insider, mobile order ahead is projected to be a £38 billion industry by 2022.

The best online ordering will allow you to take orders from popular apps and can build you an extraordinary mobile ordering app. An app only for your restaurant will boost loyalty by giving your customers an advantageous and fast way to order on the go.

3. Avoid paying commission on each order

If you plan on having the option to support the volume that online ordering system brings, the number to make sense. Some third party delivery apps will charge 15-40% on each order. Avoid from signing with these market places online ordering platforms that charge a percentage for each order and instead choose one that charges a flat monthly rate for limitless orders. If your telephone company took 15%-40% each time you took an order via telephone, you would have quit taking telephone orders quite a while past.

4. Keep your customers

The ability to collect restaurant customer data from orders set online gives you the insights of knowledge expected to run promotions and missions to get hard-earned customers ordering over and over. While it might appear to be an easy decision that your restaurant should have full access to data about your customers, most of the merchants retain this data from their restaurant partners.

5. Own your brand and prioritize on marketing

Look for a vendor who focuses on lifting your restaurant and helps you with creating further connections with your customers. Your online ordering technology should look and feel polished and very much planned while letting your food, logo, and brand step to the front.

Prepared to get started?

Schedule a demo with Takeaway Genie expert to find why we are the best online  ordering system provider. You'll see how our creative platform and award winning team offer the tools and know how needed to grow your business.